Returns & Exchanges

At HAAN, we want you to be completely satisfied with your sustainable beauty purchase. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare the Package

Securely pack the unused items in their original packaging, ensuring all safety seals are intact to qualify for a refund.

3

Ship the Items

Affix the prepaid shipping label provided via email and drop off the package at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned products, your refund will be processed to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing